You may avail some of our services without creating a Coviball account, such as watching Coviball broadcasts on our website.
If you choose to create a Coviball account, Coviball may ask for your name (you may use your real name if you are comfortable to do so, and you may also use an alias), birthday, gender, hometown, bio, education, career, profile image, email address and cell phone number, so that we could identify you and provide better Services to you. Some of the aforementioned information is not mandatory.
If you create a Coviball account by connecting with a third-party service, such as Facebook, Twitter, Google, YouTube, Instagram or VK, or if you connect a Coviball account with a third-party account, we will use information from such third-party service, including your third-party service user name, gender, profile image and birthday.
Certain information will be displayed publicly on your profile page, such as your user name, your age and who you are following. Your recent videos will also be displayed publicly on your profile page.
We use your birthday to determine whether you have reached the minimum age to avail our Services. We use your contact information, such as your phone number, to authenticate your account, and keep your account as well as our Services secure. We use your background information, such as your hometown, to recommend contents that may interest you and to improve our Services.
If you provide us with your phone number or email address, you agree that we may send text messages to that phone number, or email to that email address. We will do so only in compliance with applicable laws and regulations. If you deactivate our Services, you will no longer receive any text or email from us.
You may choose to share with us your address book so that we can cross-reference with Coviball database and show you contacts who are also using Coviball.
A cookie is a small piece of data that is stored on your computer or mobile device. Like many other websites and mobile applications, Coviball will set or access Coviball cookies on your computer or mobile device.
We require your location information, such as your IP address, in order to set up and maintain connection and provide Services to you.
If your privacy settings allow, we will make recommendations using on your location information.
We will keep a record of your interests, such as your viewing history, to recommend contents that may interest you. We will also keep record of the virtual gift you send or receive on Coviball for the gift system to function.
Coviball automatically receives and records additional information about your device, such as device model. We will use such information to detect abnormal activities and prevent security breach. We will also use such information to identify a banned account or device.
We require your bank information and other sensitive information in order to make payment to you. You shall be solely responsible for the accuracy of such information in order for us to process the payment.
Most communications on Coviball are public and some may be immediately viewed by others. Therefore, you should think twice before sharing any sensitive information.
Coviball is not directed to children, and if you are under the minimum age as specified in Coviball User Agreement, you may not create a Coviball account or use Coviball services.
To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorized third party service providers and agents only on a need-to-know basis.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
In order to provide Services to our users all over the world, we operate globally. You hereby authorize us to transfer, store, and use your data in any country and region we operate, including Singapore, the People’s Republic of China and the European Union. In doing so we shall ensure the security of your data.
The privacy settings allow you to control whether or not to share certain information and whether you may be found by certain Coviball functions.
You may download the short videos you have shared through our Services. If you need to download your short videos on a massive basis (more than 100 videos), please email us. You will need to use other services in order to record or download your live streaming that is conducted through our Services.
You may modify your account information on your profile page.
If you believe the personal information we have about you is inaccurate, you may also email us to update such inaccurate information.
You may also deactivate your account by emailing to us. Once your account is deactivated, you will not be able to restore your account again.
Please note that third parties may still retain copies of your information even after your account is deactivated.
I. The protection of user privacy is a fundamental policy of Coviball.
Coviball guarantees that it will not publicly disclose or provide a third party with your non-public information, unless in the following circumstances as follows:
a) When prior express authorization is obtained from you;
b) When and as required by prevailing laws and/or regulations;
c) When and as required by relevant competent authorities of the government;
d) When it is necessary to safeguard the public interest;
e) When it is necessary to protect the safety of any person (including you);
f) When it is necessary to address fraud, security or technical issues
g) When it is necessary to safeguard the legal rights and interests of Coviball.
II. Coviball may collaborate with a third party (an affiliate or otherwise) to provide you with relevant Services. In this scenario, Coviball has the right to share your information with a third party, if the third party agrees to bear responsibility for providing privacy protection no less favorable to that of Coviball.
III. Under the condition that no private information of an individual user is disclosed, Coviball has the right to analyze the entire user database and utilize the database for commercial purposes.
IV. Unless otherwise provided herein, we shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorized by law).
You may reach us via the following email address: support[at]coviball.com
You can disable them altogether too. Just note that the Coviball service is pretty big on some cookies, and some portions of Coviball may not work properly if you disable cookies.